Terms & Conditions
The terms and conditions herein govern your purchase. You are
deemed to have agreed to the terms and conditions herein once you deal with
All payments should be made via wire transfer to Bonfield Jewellers directly to
our bank account. For details of our bank account, kindly Email us. Kindly
finalise payment amounts with us based on agreed prices and currency. Please
note that you should also make provisions for all relevant bank charges or telex
fees that might incurred. Bonfield reserves the right to decline the sale if the
fund received does not meet the finalised agreed amount.
We ship worldwide unless the insurance or shipping company refuses it due to whatsoever reasons.
For a quote on shipping and insurance, please email us. Any cost incurs from any duties or customs
taxes as charged in your country will be borne by the buyer.
For online purchases, items will be shipped within Three  business days upon the confirmation
and receipt of payment to Bonfield Jewellers. Bonfield Jewellers reserves the right to select the
courier suitable for each shipment. Delivery will generally take up to Seven  business days, depending
on the final destination. Bonfield Jewellers shall bear no responsibility whatsoever for any delays, risk,
loss and/or damage to the items.
We guarantee that all timepieces and jewellery sold are authentic. Our qualified
master-technicians are all Swiss trained and will inspect all pre-owned
timepieces carefully. We DO NOT deal in Replicas!
Warranty on Pristine Timepieces
Pristine timepieces come with a valid International Worldwide Warranty from the
manufacturers' authorised dealer or agent responsible for your region. Unless
otherwise stated. Please visit the nearest authorised service centre for service
Warranty on Pre-owned Timepieces
Pre-owned timepiece sales come with our in-house 24-month warranty against any
technical defect. For customised bejewelled timepieces, the details of such will
be clearly stated in our official certificate/receipt.
Warranty on Consignment Timepieces
Consignment watches are sold “As is” working condition with no warranty from
Bonfield. These consignment items are not owned by Bonfield. Should you require
our in-house 24-month warranty against any technical defect, kindly inform our
sales representative upon purchase.
We observe a 3-Day Return Policy for online purchases of watches that are not as
described. Any request for returns must be made via fax or email notification
within three  business days from the receipt of the item as evidenced by
shipment records. Authenticity claims must be supported by appropriate proof
from licensed appraisers or authorised agents. Upon receipt of confirmed
acceptance for return requests via email or fax, you may return the item to us.
We will refund the amount to you in full less shipping charges upon receipt of
your item provided it is in original condition and has not been altered or
tampered with. Following the above, items cannot be returned to us if they are
classified as “Pristine” or the
03-Day Return Policy period has expired.
Cancellation of Orders
Bonfield Jewellers reserves the right to cancel an order should the following
- The item is no longer available.
- The inability to deliver to your location.
- Proof or suspicion of fraud.
Customers must alert us of order cancellations by 5pm Pacific Time on the same
day the order was placed. Bonfield Jewellers assumes that you have read and
agree the Terms and Conditions once you are dealing with Bonfield Jewellers.
Bonfield Jewellers are not authorised dealers for any brands of watches and
jewellery mentioned in this website. The trademarks, brand names and product
names mentioned in this website belong to their respective owners. The use or
mention of such trademarks, brand names or product names is in no way intended
to suggest or infer that their respective owners are affiliated with Bonfield
Jewellers or have sanctioned or endorsed this website.