Terms & Conditions

The terms and conditions herein govern your purchase. You are deemed to have agreed to the terms and conditions herein once you deal with Bonfield Jewellers.

Payment Methods

All payments should be made via wire transfer to Bonfield Jewellers directly to our bank account. For details of our bank account, kindly Email us. Kindly finalise payment amounts with us based on agreed prices and currency. Please note that you should also make provisions for all relevant bank charges or telex fees that might incurred. Bonfield reserves the right to decline the sale if the fund received does not meet the finalised agreed amount.

Shipments

We ship worldwide unless the insurance or shipping company refuses it due to whatsoever reasons. For a quote on shipping and insurance, please email us. Any cost incurs from any duties or customs taxes as charged in your country will be borne by the buyer.

For online purchases, items will be shipped within Three [03] business days upon the confirmation and receipt of payment to Bonfield Jewellers. Bonfield Jewellers reserves the right to select the courier suitable for each shipment. Delivery will generally take up to Seven [07] business days, depending on the final destination. Bonfield Jewellers shall bear no responsibility whatsoever for any delays, risk, loss and/or damage to the items.

Authenticity

We guarantee that all timepieces and jewellery sold are authentic. Our qualified master-technicians are all Swiss trained and will inspect all pre-owned timepieces carefully. We DO NOT deal in Replicas!

Warranties

Warranty on Pristine Timepieces

Pristine timepieces come with a valid International Worldwide Warranty from the manufacturers' authorised dealer or agent responsible for your region. Unless otherwise stated. Please visit the nearest authorised service centre for service & support.

Warranty on Pre-owned Timepieces

Pre-owned timepiece sales come with our in-house 24-month warranty against any technical defect. For customised bejewelled timepieces, the details of such will be clearly stated in our official certificate/receipt.

Warranty on Consignment Timepieces

Consignment watches are sold “As is” working condition with no warranty from Bonfield. These consignment items are not owned by Bonfield. Should you require our in-house 24-month warranty against any technical defect, kindly inform our sales representative upon purchase.

Return Policy

We observe a 3-Day Return Policy for online purchases of watches that are not as described. Any request for returns must be made via fax or email notification within three [03] business days from the receipt of the item as evidenced by shipment records. Authenticity claims must be supported by appropriate proof from licensed appraisers or authorised agents. Upon receipt of confirmed acceptance for return requests via email or fax, you may return the item to us. We will refund the amount to you in full less shipping charges upon receipt of your item provided it is in original condition and has not been altered or tampered with. Following the above, items cannot be returned to us if they are classified as “Pristine” or the 03-Day Return Policy period has expired.

Cancellation of Orders

Bonfield Jewellers reserves the right to cancel an order should the following occur:

The item is no longer available.
The inability to deliver to your location.
Proof or suspicion of fraud.

Customers must alert us of order cancellations by 5pm Pacific Time on the same day the order was placed. Bonfield Jewellers assumes that you have read and agree the Terms and Conditions once you are dealing with Bonfield Jewellers.

Disclaimers

Bonfield Jewellers are not authorised dealers for any brands of watches and jewellery mentioned in this website. The trademarks, brand names and product names mentioned in this website belong to their respective owners. The use or mention of such trademarks, brand names or product names is in no way intended to suggest or infer that their respective owners are affiliated with Bonfield Jewellers or have sanctioned or endorsed this website.