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Facts You Should Know About Servicing Your Timepieces

Mechanical watches are designed to last many generations. In order to ensure your legacy endures and the value of your watch is preserved, we recommend a regular service of every THREE to FIVE years to keep your watch in perfect working order.

The need for regular service applies to Quartz watches as well. Quartz watches have wheels, gears, along with electronic components that need maintenance. Batteries for these watches normally last only 12 to 18 months, it is, therefore, essential to change the battery regularly to prevent battery leakage which can damage the watch.

Your watch registers 86,400 seconds per day throughout the year-year after year. The balance wheel rim of your watch travels an equivalent of 38,000km over a five year period. With its movement containing over 150 actively moving parts, your watch deserves quality maintenance that only a highly trained and dedicated watchmaker can provide.

 

Servicing of your Timepieces

The Initial Examination

Before your watch is serviced, our highly skilled Bonfield-trained watchmaker will conduct a thorough diagnostic examination of your watch to determine exactly which servicing procedures will be required to bring your watch back to its original high-performance standard.

Movement Maintenance Service

Microscopic examination “Platax” Tool – Removing roller and balance staff
Staking Tool – Replace balance staff Seitz Jewelling Tool – Micrometer adjustment of set jewel permitting correction of endshake

The watchmaker begins the service process by completely disassembling the watch movement. Each precision part is carefully examined under a 10x microscope for wear or damage, and will be replaced or refinished as deemed necessary.

Dried oils/contaminants are then removed from all parts by a series of ultrasonic cleaning process. 

Case and Bracelet Refurbishing

Felting – To eliminate scratches with abrasive paste Polishing of the back case
Sandblasting of the case Lapping – The bevels are reground and polished

Your watch case is carefully disassembled and all gaskets/o-rings replaced. If necessary the crystal, crown and any worn parts will be replaced to ensure that the watch remains completely waterproof.

The watch case and bracelet are put through an ultrasonic cleaning process to remove particles that can oxidise the case and bracelet.

The case and bracelet are then meticulously refurbished. Bevelling, lapping, polishing, brushing, sandblasting and circular-graining to remove dents and scratches are employed so as to restore the case and bracelet to its original luster.

Reassembling the Movement

Reassembling of the watch movement Lubricating the movement – Each pivot of the watch train wheels and balance staff are lubricated with recommended high grade lubricants

Reassembling the movement, an operation which requires dedication as it is both a delicate and time consuming task, is conducted by the watchmaker with painstaking care. Specially formulated oils and lubricants are applied in exactly the right quantities to achieve optimal performance of the movement.

Calibration and Timekeeping

Timing calibrations- Balance wheels are meticulously timed Witschi “Watch Expert” – Measures the rate accuracy, amplitude and the beat error of mechanical watches
Wrist Motion Simulator – Testing the winding mechanism and the power reserve of automatic watches Demagnetisation

After reassembly, the movement is carefully calibrated by adjusting the balance wheel, “the heart of the movement” and the hairspring which oscillates it. The performance and daily accuracy of the movement are tested in required positions on a sophisticated timing machine to ensure that they are set to the required high-performance standard. 

Finally, the dial, hands and rotor self-winding mechanism are fitted back in its position, and the movement is returned to the case. The newly assembled watch will undergo 5 continuous days of testing, on a wrist motion simulator, which recreates the normal activities that the watch may encounter when worn on your wrist.

Pressure Testing


Pressure Testing – Waterproof watches are pressure tested to 330 feet

The watch will now undergo the final pressure test in a special vacuum tank. This ensures that the waterproof qualities of the watch are retained in accordance with the stringent factory criteria.

Final Inspection


Final Inspection will be the most stringent check point conducted by the trained eye and sight of the Bonfield’s watchmaker

Lastly, the watch will have to pass the final systematic and uncompromising meticulous inspection by the watchmaker. Our watchmakers from BONFIELD are reputed to be one of the finest due to their years of practice and dedication. When you send your watch to BONFIELD, you are assured of quality service and assurance that your watch has been treated with utmost respect and attention to detail.

 

Restoration of Vintage Timepieces

Turing Caliber – Inspect the flatness of balance wheel Poising Tool – To ensure that the balance wheel is poised or balanced.
Reducing the weight of the balance wheel The “Jacot” Pivot Lathe – is used for burnishing pivots of the watch train wheel
To forge the guard pins
Fabrication of precision parts with the aid of the watchmaker’s lathe To forge the guard pins

Bonfield is equipped with a wide range of the finest Swiss equipment. This provides Bonfield with a leading advantage to have the capability to restore both vintage watches and pocket watches. Our restoration of your precious timepieces will render them similar their original standards.

As the restoration work of these exquisite pieces usually require more time and attention than the routine maintenance of a watch, we, at BONFIELD, manufacture hand-made parts for parts which are not easily available. Steel surfaces, corners of bridges and cocks and screws are repaired and polished.

This specialised skill is extraordinary due to not only the years of dedicated schooling and training needed, but also to the number of watchmakers that make up this small and selected group.

 

Enhancement Services

  1. Dial Refurbishing
  2. Customisation of Dial - Diamonds, Pave, Mother of Pearl & Stone.
  3. Diamond customisation - Bezels, Bands & Cases.

  

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WARRANTY INFO

Complete overhauled watches are warranty for 24 months against technical defects.

Partial jobs are not covered under the warranty.


Authorised Service Centre

  1. Sothis
  2. Rainer Nienaber
  3. Jacques Etoile