Terms & Conditions

The terms and conditions herein govern your purchase. You are deemed to have agreed to the terms and conditions herein once you deal with Bonfield Jewellers.

Payment Methods

All payments should be made via wire transfer to Bonfield Jewellers directly to our bank account. For details of our bank account, kindly Email us. Kindly finalise payment amounts with us based on agreed prices and currency. Please note that you should also make provisions for all relevant bank charges or telex fees that might incurred. Bonfield Jewellers will not be responsible nor held accountable for any fees, bank charges incurred.

Shipments

For online purchases, items will be shipped by the next business day following confirmation and receipt of payment to Bonfield Jewellers. Bonfield Jewellers reserves the right to select the courier suitable for each shipment. Delivery will generally take up to Seven [07] business days, depending on the final destination. Bonfield Jewellers will arrange for delivery up to your country’s port based on FOB basis and shall bear no responsibility whatsoever for any delays, risk, loss and/or damage to the items.

Authenticity and Warranties

Pristine timepieces come with a valid International Worldwide Warranty from the manufacturers' authorised dealer or agent responsible for your region. We guarantee that all timepieces and jewellery sold are authentic. We DO NOT deal in Replicas! Our qualified master-technicians are all Swiss trained and will inspect all pre-owned timepieces carefully. Pre-owned timepiece sales come with our 24-month in-house guarantee covering on technical defects. For customised bejewelled timepieces, the details of such will be clearly stated in our official receipt.

Return Policy

We observe a 3-Day Return Policy for online purchases of watches that are not as described. Any request for returns must be made via fax or email notification within three [03] business days from the receipt of the item as evidenced by shipment records. Authenticity claims must be supported by appropriate proof from licensed appraisers or authorised agents. Upon receipt of confirmed acceptance for return requests via email or fax, you may return the item to us. We will refund the amount to you in full less shipping charges upon receipt of your item provided it is in original condition and has not been altered or tampered with. Following the above, items cannot be returned to us if they are classified as “Pristine” or the 03-Day Return Policy period has expired.

Cancellation of Orders

Bonfield Jewellers reserves the right to cancel an order should the following occur:

• The item is no longer available.

• The inability to deliver to your location.

• Proof or suspicion of fraud.

Customers must alert us of order cancellations by 5pm Pacific Time on the same day the order was placed. Bonfield Jewellers assumes that you have read and agree the Terms and Conditions once you are dealing with Bonfield Jewellers.

Disclaimers

Bonfield Jewellers are not authorised dealers for any brands of watches and jewellery mentioned in this website. The trademarks, brand names and product names mentioned in this website belong to their respective owners. The use or mention of such trademarks, brand names or product names is in no way intended to suggest or infer that their respective owners are affiliated with Bonfield Jewellers or have sanctioned or endorsed this website.